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 Hein Consulting Group | 16110 S.W. Regatta Lane |  Beaverton, OR 97006 |  503.629.8742 | 503.232.6212 (fax)

     

    Managing Diversity

    One of the biggest challenges American business faces is the changes occurring in the workforce. As of the year 2000, 80% of new entrants to the American workforce were women, African Americans, Hispanics, Asians and immigrants. In all likelihood, so is your customer base. How you choose to deal with this reality today will rnake all the difference to your business tomorrow.

    Hein Consulting Group's seminar addresses the need for managing diversity by showing you the problems that arise when it is ignored, providing tools to break down barriers and stereotypes and outlining the effectiveness of a diverse workforce.

    Problems: As more and more diverse groups of people are thrown together in the same work environment, conflicts occur. Many of these come from unexamined stereotypes we have of other groups. You've heard them; "Those people always..." "Those people just don't..." Fill in the blank. The result; miscommunication, distrust, and lack of respect leading to lowered productivity, higher personnel turnover, low morale, and increased chance of lawsuits — but the greatest loss is the missed potential of valuable staff resources.

    Steps: Hein Consulting stimulates and encourages participation in a series of non-threatening and interactive games for small and large groups. The games help the participants begin to break down barriers, examine the roots of stereotypical beliefs, and become aware of the importance language plays both in erecting and removing walls between people.

    Results: What can you expect from a Diversity Management Training seminar? Increased productivity, ownership of common goals, inclusiveness, and a work environment that engenders respect for everyone's abilities and talents.

     

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